It’s no use computerize your entire company and introducing a poor, slow, or difficult usability system. To effectively anticipate this type of scenario and avoid jobs and headaches for your team, APM – Application Performance Monitoring – comes as a good alternative. Through it, you can analyze how your team is using enterprise applications. With this, you can better understand whether these applications are offering problems or solutions.
But the advantages do not stop there. We have listed the key reasons for implementing this concept of APM in your company.
1. Better understanding of how the software used by your company works
Application performance is critical to understanding what is working and what is not. APM makes it possible to understand the flow of applications, how they work, and how users are making use of their technology. This is essential for your IT department to better understand the demands of your business and understand the bottlenecks that can be costly in terms of productivity and even business profitability. Ever thought if you stop billing because of an application that is not working well?
2. Reduction of support time and expenses
Application Performance Monitoring (APM) has tremendous potential in cost reduction with support for correcting one-off failures. With the right optimizations and configurations, it is possible to decrease the staff for bug fixes and validation, and then allocate these staff to other more strategic activities within IT.
3. Stimulating the proactivity of your IT
APM will help your organization stimulate a proactive environment among IT professionals. This is because when support calls are reduced due to frequent failures and errors that need to be addressed one at a time, your team has time to work on continuous improvements, that is, on the evolution of your applications.
With this technique, you will be able to see an increase in the proactivity of your team, which will be focused on anticipating problems and keeping systems running to the fullest of their potential. This change in attitude can also impact on revenue generation, as your IT staff may be closer to the Business area to develop new solutions.
4. Better visibility of the possibilities of your software
Visibility is a word of order when it comes to application performance. The quality of the data collected is so important for the construction of knowledge about the technologies used as well as for addressing situations that may arise from its use. This visibility is so important to know what is happening within your applications, as to know how the end user behaves when interacting with your tool
With the right metrics and metrics you can find automation opportunities and drive innovation. In addition, you can generate new revenue.
5. Resource management efficiently
More assertive resource management will be a natural consequence of APM. Therefore, through the collected data, it will be easy to safely filter which software and hardware need to be allocated. It is also possible to know the best way to remedy the problem and optimize the system.
Resizing resource use is an effective way to save money without compromising business productivity. That is, it is possible to reallocate part of the IT budget for new projects. Savings are the result of good monitoring and earnings comparable to those made possible by cloud computing.
6. Assurance of Application Performance Users Satisfaction
Satisfied users, who better understand the working of the tools they have available, are productive users. Application performance makes the life of the team easier, making your systems more efficient from the user experience.
Efficient systems deliver quality and are excellent for keeping employees and customers happy with accurate deliveries and success rates.